With long-term care (LTC) pharmacies dispensing thousands of prescriptions weekly, if not daily, the constant flow of orders and information coming in and going out is no surprise—but it’s certainly challenging to manage without LTC pharmacy software.

Traditional content management processes are often error-prone and inefficient. Shuffling papers, playing phone tag, and dealing with fax machines eats up valuable time that could be better spent serving LTC facilities and their residents. Manual, repetitive, and tedious content management tasks increase dispensing costs and resources required while also leading to a higher margin of human error. 

Fortunately, electronic content management (ECM) technology is available and also transformative for LTC pharmacies in numerous ways. Learn how a solution like FrameworkECM can help streamline, simplify, and optimize your content management.

Electronic Content Management: Why It’s a Must for LTC Pharmacies

What exactly is an electronic content management solution, and why is it a must-have for LTC pharmacies today? 

Electronic content management technology is designed to help pharmacies bring in documents from almost every source, gather them in one place, standardize the viewing and retrieval of those documents, and make the content “smart” by reading barcodes, scanning for text and phrases, and automatically pulling data from LTC pharmacy software. From there, pharmacies can automate manual workflows, simplify content management, enable automated e-prescribing, and create a centralized content repository that’s easily accessible for all pharmacy staff.

With that said, LTC pharmacies need the right electronic content management solution or one like FrameworkECM that was purpose-built with long-term care nuances in mind. This is important because working for LTC pharmacies requires significant attention to detail. There is so much information to manage at any given time to maintain dispensing accuracy and efficiency. 

Facility- and pharmacy-specific customization capabilities make it possible for LTC pharmacies to tailor services and workflows based on what works best for their business and their customers. Additionally, electronic content management creates a paper trail that’s essential for meeting LTC-specific audit compliance requirements.

Revolutionizing Content Management with LTC Pharmacy Software

Now that you have a better idea of what an electronic content management system is, let’s talk about key FrameworkECM features and how they benefit LTC pharmacies like yours.

Automated Workflows

Pharmacy automation systems are improving LTC pharmacies, giving staff the opportunity to automate workflows throughout every stage of the order filling process. Automating content management workflows with FrameworkECM helps LTC pharmacies improve efficiency and reduce operating costs, minimizing the resources required to accomplish day-to-day tasks and lightening the workload for staff.

Secure Messaging

Ensuring effective communication between LTC pharmacies, facilities, and prescribers is essential to ensure the right prescriptions get to the right patients at the right facilities, in the right dosage, and at the right time. FrameworkECM’s secure messaging capabilities improve communication and collaboration between all stakeholders, eliminating the need for redundant faxes and repeated phone calls. 

Extensive Customization

Customization is critical in long-term care pharmacies. LTC pharmacies can configure FrameworkECM to mirror their daily operations—meaning workflows don’t need to change for pharmacies to adopt the solution. It can also be used to accommodate facility-centric requests, ensuring order accuracy and consistency no matter the pharmacy staff on hand.

Robust Search Feature

With FrameworkECM in their digital toolbox, LTC pharmacies gain instant access to all orders, communications, and information. A centralized content repository with a powerful search engine means anyone can quickly and easily locate an order or document, streamlining content management with minimal effort from staff.

Seamless Integration

Smooth system integration is another major benefit of electronic content management with FrameworkECM. FrameworkECM syncs seamlessly with FrameworkLTC, enabling the real-time sharing of valuable data and limiting human touchpoints for greater accuracy and efficiency.

E-Prescribing Workflows

The ability to implement e-prescribing workflows—rather than doing things manually—offers a best-in-class experience for pharmacy staff and the facilities and prescribers they collaborate with. Countless LTC pharmacies have streamlined their electronic prescription experience with FrameworkECM.

Take MAC Rx for example: Converting to FrameworkECM helped MAC Rx decrease human touches by nearly 45 percent. “This is the software that allows us to do our job from start to finish,” explained Rashmi Patel, lead pharmacist at MAC Rx, “which means the patient will get their medication in a timely fashion and we can get it out the door in a timely manner. It’s made a big impact on our day-to-day operations.”

Streamline Your Content Management with FrameworkECM

Content management can be tricky business—but with the right solution, you can work more efficiently and take your business to the next level. Ready to see FrameworkECM in action? Schedule a demo to see the benefits firsthand.