FrameworkLTC

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Cloud Operations Engineer

Mitchell Ross

Job Category: Engineering

Requisition Number: CLOUD017794

SoftWriters - HQ
Pittsburgh, PA 15237, USA

Overview:

The Cloud Operations Engineer will be part of a team responsible for implementing and developing a cloud infrastructure framework in collaboration with other cloud team members to support continuous integration, deployment, and delivery of products on the Microsoft Azure public cloud.

The Cloud Operations Engineer must have a solid understanding of software architecture, development processes, problems faced by the software developers, as well as the technologies used to solve those problems. This role requires a varied mix of skills: the ability to prioritize, communicate clearly, analyze problems, develop code/solutions, understand numerous technologies, and effectively lead and guide multiple projects from beginning to successful ending. This position also interfaces with varied personnel on a product development team, including people leaders, architects, software engineers, and quality assurance staff.

Location: Pittsburgh, PA
Type: Full-Time

Why SoftWriters?

  • Mission-Driven: Our mission is simple yet powerful: Empower LTC Pharmacies, Save Lives.

  • Core Values:

    • Innovators, Thought Leaders, Teachers: We foster a culture of continuous learning and innovation.

    • Accountability and Ownership Delivers Results: We believe in taking responsibility and delivering excellence.

    • Customers Determine Our Success: Our customers are at the heart of everything we do.

    • Operate with Unyielding Integrity: We uphold the highest standards of honesty and ethics.

    • One Team, Family Spirit: We work together, support each other, and celebrate our successes as a family.

Responsibilities:

  • Implement, maintain, and evolve public cloud-hosted software products and services

  • Set up, plan, and configure cloud solution environments

  • Deploy, manage, and operate scalable, highly available, secure, and fault-tolerant systems

  • Migrate existing on-premise applications to public cloud infrastructure

  • Identify and implement appropriate use of cloud deployment and operational best practices

  • Estimate cloud usage costs and implement operational cost control mechanisms

  • Write automation code/unit tests/documentation and perform code reviews

  • Configure, manage and monitor application access, security, and performance

  • Integrate cloud-hosted applications with external customer and 3rd-party systems

  • Perform extensive research and analysis to make optimal architecture and design decisions

  • Provide expert guidance on cloud application security

  • Create proof-of-concept prototypes

  • Other duties as assigned by management

Minimum Qualifications:

  • BS or MS in Computer Science or similar technical field from reputed educational institutions

  • Solid understanding of software architecture, development processes, and SDLC

  • 5+ years of software application deployment experience on cloud or on-premise infrastructure

  • 5+ years of experience in setting up and/or maintaining automated build/deployment systems

  • 5+ years of experience with CICD tools (Jenkins/Bamboo) and frameworks (ant, maven)

  • Expert level programming experience (.NET, C#, shell scripting, Bash, Python, Java, etc.)

  • Deep knowledge of SQL, Web Technologies, .NET, scripting

Required Skills: 

  • Strong organizational skills, attention to detail and technical judgment

  • Excellent written and verbal communication skills

  • Ability to work in a team environment

  • Exceptional analytical and problem-solving skills

  • Team player mentality with a positive, collaborative attitude and quality-first approach

  • Solid understanding of contrasts between public cloud providers and their service offerings

  • Proven experience with CI/CD process on cloud

  • Experience with containerization (Docker/Kubernetes) and API services

  • Hands-on experience with cloud monitoring and alerting tools

  • Hands-on experience in automating the infrastructure (IaC)

  • Experience with CICD pipelines

Preferred Qualifications:

  • Advanced level certification in Microsoft Azure (Solutions Architect Expert/DevOps Engineer Expert) or similar skillset certification

  • Integration of cloud services with on-premise technologies from Microsoft, IBM, HP, etc.

  • Experience with IT compliance and risk management requirements (security, privacy, SOX, HIPAA)

  • Experience utilizing Jenkins to manage build jobs for front-end code/templates; understanding of plugins within a Jenkins environment

  • Hands-on working experience with the cloud network and security services

  • Working knowledge of multiple operating systems (Windows/Linux/macOS/mobile platforms)

  • Automation experience with infrastructure and configuration management tools such as Terraform, Ansible, Chef, Puppet, Salt, etc.

  • Mobile build and test automation experience a plus (iOS, Android)

Join Us:

SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally. We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success. If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive.

Apply today and be a part of a company that is making a difference.

SoftWriters, Inc. is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status.

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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