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Quality Assurance Analyst

Job Category: Quality Assurance

Requisition Number: QAANA017726

SoftWriters - HQ
Pittsburgh, PA 15237, USA

Why SoftWriters?

  • Innovative Solutions: As a Microsoft® Certified Partner, we deliver robust, configurable solutions that enable pharmacies to achieve significant operational efficiencies and competitive advantages. 

  • Industry Leadership: We pride ourselves on creating innovative solutions that help our customers proactively address regulatory requirements and business opportunities. 

  • Growth Opportunities: Join a company that is growing and leading the way in pharmacy software solutions. 

Your Role:

As the Quality Assurance Analyst, you will:  

  • Review the Acceptance Criteria and information provided in each ticket to create detailed test cases. Review completed test runs regularly.

  • Identify specific software defects and communicate detailed errors to appropriate members of project management and the development team through thorough documentation.

  • Run previously written SQL scripts to complete in-depth data validation.

  • Document detailed results of testing

  • Assist with review and documentation of Release Notes, Known Issues List and Knowledge Base Articles

  • Based on acceptance criteria or defect information create detailed test cases and test plans to verify quality.

  • Assist with the creation of release notes for the product being tested.

  • Review documentation of new features for accuracy.

  • Work independently on assigned tasks and keep Scrum Master/Product Owner informed of project status and issues

  • Able to assist in the QA efforts of multiple teams/projects. Offer assistance without being asked.

  • Attend product/Scrum meetings as an active participant and Subject Matter Expert.

  • Communicate any questions or concerns regarding product testing or testing procedures to QA team, Scrum team or the QA managers

  • Work with QA Assurance Associate to understand procedures, terminology and product

  • Assist fellow team members with questions or testing set up

  • Other duties as assigned.

What You Bring:

  • Bachelor’s degree and/or equivalent experience and education in a computer and/or training-related field.

  • Software quality assurance experience.

  • Experience with testing databases, including changes and writing queries (SQL)

  • Solid understanding of development processes and SDLC

  • Exceptional analytical and problem-solving skills

  • Strong organizational skills, attention to detail, and technical judgment

  • Ability to quickly learn new software and technologies.

  • Ability to work independently, take ownership of tasks, and work collaboratively amongst a team or teams with or without detailed supervision.

  • Ability to effectively communicate and coordinate with peers and management when required.

  • Experience with developing and executing quality assurance test scripts and test plans.

  • Excellent interpersonal, communication and organizational skills. 

Join Us: 

SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally. We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success. If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive.

Apply today and be a part of a company that is making a difference.

SoftWriters, Inc. is an equal opportunity employer.  All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status.

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The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

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