RxPertise Support

Are You Using The New Help Center?

RxPertise users, visit the Help Center to access the following information:

  • Get answers to questions with dynamic and detailed knowledge-base articles

  • Dive deeper into key functionality with video tutorials on how to utilize the RxPertise application

  • Check your Product ID status

  • Download new versions of RxPertise

  • Connect with support and centralize your ticketing all in one place

Call Center

Our Call Center is available Monday - Friday, 8:30 a.m. - 8:00 p.m. EST. Simply call us at 412-231-9310 to reach the first available application analyst. If an analyst is not immediately available, you may leave a message and the first available analyst will return your call. An incident number will be assigned to your call, and support notes from all analysts will be recorded to your incident number.

Email Support

Please provide your contact information and a brief description of your problem. An RxPertise representative will be notified and contact you soon. All fields are required.

Technical Requirements

View the technical requirements for running RxPertise.