The LTC Innovation Blog

Last year, the LTC pharmacy industry was beginning to explore what artificial intelligence could mean for the future. This year, AI is already being applied to workflows, staffing pressures, operational data, and patient care across pharmacies. That shift is at the center of the 2026 FrameworkLTC® Innovation Conference, taking place October 12–14 at the Marriott Marquis Chicago. With the theme AI in Action, this year’s conference will give LTC pharmacy professionals the opportunity to see how emerging technology is moving from conversation to practical application. Here are five reasons to join us in Chicago.

There is a moment most LTC pharmacy billing teams recognize. The day is winding down and the billing team is still at their desks. Month-end just started and as the billing staff process invoices, the rest of the pharmacy has slowed to a crawl waiting for it to finish. The pharmacy accounts receivable report does not match what anyone expects and nobody can pinpoint exactly why. Errors result in costly resubmission fees causing more administrative work for your team while dragging down your profitability. None of these are emergencies on their own. But together they become the operational baseline, the cost of running pharmacy billing software that was not built for what long-term care pharmacy actually demands. Meanwhile, Medicine Express Pharmacy, an LTC pharmacy serving more than seventy-five communities across the Midwest, reduced labor cost to total revenue from 23.5% to 17.25% after switching to FrameworkLTC: a 6.25 percentage point improvement that came entirely from billing efficiency gains.

Medication regimen reviews shouldn't just check a compliance box. They should strengthen your business. Medication regimen reviews (MRRs) are one of the most important clinical services a long-term care pharmacy provides. Yet many pharmacies still approach MRR as an operational obligation rather than a strategic advantage. It is a proven area of opportunity to strengthen facility relationships, demonstrate clinical expertise, and provide differentiation in an increasingly competitive market, all while reducing costs in the long term. As labor pressures continue to rise and facilities expect more from their pharmacy partners, it's worth asking a different question: Is your medication regimen review process helping your pharmacy grow, or simply helping it stay compliant?

Summary: This article explores the imminent release of a feature within FrameworkLTC aiding pharmacies in making informed decisions on biosimilar substitutions, accompanied by an overview of biologic drugs, their classifications, and the regulatory landscape surrounding their substitution. Table of Contents