The LTC Innovation Blog

Regulation in long term care (LTC) pharmacy has always evolved alongside technology, but 2026 is poised to be a defining year. From AI compliance and data privacy to controlled substance monitoring and pharmacist oversight, new and proposed rules are expected to reshape how LTC pharmacies manage operations, documentation, and patient safety.

For decades, long-term care (LTC) pharmacies have depended on technology to improve efficiency by reducing clicks, streamlining workflows, and simplifying documentation. But today’s challenges go beyond what simple automation can solve. Staffing shortages, drug shortages, compliance pressures, and the need for actionable insights redefine what innovation must deliver. FrameworkLTC is leading this evolution with clinical-grade AI that enhances–not replaces–human expertise.

Long-term care pharmacies operate in a high-pressure environment where every decision impacts patient safety, financial performance, and operational efficiency. “How are we doing today?” It’s the question every LTC pharmacy leader asks, but too often the answer depends on an analyst running a report, a manager updating a spreadsheet, or an end-of-month summary that’s already out of date. Traditional reporting tools, like static spreadsheets, monthly summaries, and disconnected systems can’t keep up with the pace of modern healthcare.

SoftWriters has officially launched Alpha Labs, a dedicated cross-functional innovation team charged with charting the optimal path to unlock the full potential of AI and automation across our product suite.

Why are long term care (LTC) pharmacies under so much pressure today? Staffing shortages, rising prescription volumes, and shrinking margins are straining LTC pharmacies like never before. Every day brings more prescriptions, tighter budgets, and fewer hands to manage it all.

Walk into any long-term care pharmacy today, and you'll feel the pressure immediately. Staffing is leaner, costs are higher, and the demand for accuracy and speed has never been greater. It's no surprise that pharmacy leaders and IT teams are looking for creative ways to stretch resources further.

Theresa (Terry) Dean, Director of Product Operations and Execution at SoftWriters, is no stranger to pushing boundaries in the tech world. Her recent participation in the Generative AI Pioneer Program is a testament to her commitment to innovation, learning, and collaboration. This program, spearheaded by GenAI.works, allowed Dean to test and shape a new AI platform while contributing to the global AI community.

As a long-term care pharmacy operator, you understand the complexities of medication management, regulatory compliance, and providing high-quality patient care. In today's data-driven world, leveraging the power of business intelligence and artificial intelligence in pharmacy can be a game-changer, but its success hinges on one critical factor: data.